At Good Housekeeping Shop, we understand that the journey from our nursery to your home is just as important as the plants we carefully select. That’s why we’ve designed a delivery process that ensures your plants arrive healthy, vibrant, and ready to thrive in your space.

We ship worldwide (excluding Asia and some remote areas) using specialized plant packaging methods developed by our horticulture experts. Every plant is nurtured with care before beginning its journey to you.

Shipping Options

Standard Shipping ($12.95)

For those who want their plants quickly, we offer expedited shipping through our trusted partners:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Ideal for: Customers who prioritize speed and want to track their shipment closely

Free Shipping (Orders over $50)

For budget-conscious plant lovers, we offer complimentary shipping:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Ideal for: Larger orders where delivery speed is less critical

Order Processing

All orders are processed within 1-2 business days. During peak seasons, processing may take slightly longer. You’ll receive a confirmation email with tracking information once your order ships.

Special Packaging

Our plants travel in custom-designed packaging that:

  • Protects delicate foliage and roots
  • Includes moisture-retention materials
  • Allows for proper air circulation
  • Features temperature control when needed

Receiving Your Plants

When your plants arrive:

  1. Unpack them immediately
  2. Water if the soil feels dry
  3. Place in appropriate light conditions
  4. Allow 2-3 days to acclimate before repotting

Pro Tip: Take photos of your plants as you unpack them. This helps our team assist you if any issues arise.

Returns Policy

We stand behind our plants with a 15-day guarantee from delivery date. If your plant arrives damaged or doesn’t meet your expectations, please contact us at [email protected] with photos and your order number.

Note: Due to international agricultural regulations, we cannot accept returns of plants that have been potted or planted.

Need Help?

Our plant specialists are happy to assist with any delivery questions or concerns. Contact us at [email protected] or visit our FAQ section.

Happy planting!
The Good Housekeeping Shop Team