Privacy Policy

Welcome to Good Housekeeping Shop (“we,” “us,” or “our”). Just as we carefully nurture our azaleas, eucalyptus trees, and succulents, we treat your personal information with the same level of care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website byhousekeepingshop.com.

1. Information We Collect

Like selecting the perfect plant for your garden, we only collect information necessary to provide our services:

• Personal Identification: Name, email address, shipping address (229 Fannie Street, Wilmington, US 01887 is ours, not yours!)
• Payment Information: Credit card details processed securely through PCI-compliant systems (we never store full card numbers)
• Plant Preferences: Your selections from our menu (Azaleas to Succulents & Cactus) to improve recommendations
• Technical Data: IP address, browser type, and device information for security and analytics

2. How We Use Your Information

We use your data like nutrients for plant growth—only for healthy, productive purposes:

• Process your orders for premium plants and deliver them worldwide (except Asia and certain remote areas)
• Provide customer support through our dedicated team at [email protected]
• Improve our website and plant selection (because even digital spaces need pruning)
• Send care tips and offers—think of these like sunlight for your gardening passion
• Prevent fraud, just as we protect our plants from pests

3. Data Sharing & Disclosure

We’re as selective with data sharing as we are with our plant suppliers:

• Payment Processors: Visa, MasterCard, JCB, PayPal—only what’s needed to complete transactions
• Shipping Partners: Necessary delivery information to get your plants to you
• Legal Requirements: When required by law (like reporting invasive species regulations)
• Business Transfers: If we’re acquired (though we’re rooted in our current location)

We never sell your data to third-party advertisers.

4. Data Storage & Security

Your information is protected like a greenhouse protects delicate seedlings:

• SSL encryption throughout our website
• PCI-DSS compliant payment processing
• Regular security audits (like checking plants for disease)
• Limited employee access (only our most trusted gardeners)

Data is stored primarily in the United States with appropriate safeguards.

5. Your Rights

You have rights like plants need space to grow:

• Access: Request what data we have about you
• Correction: Update inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails (but we hope you’ll stay for the plant care tips)

Contact [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

We use cookies like plant markers—to help things grow properly:

• Essential Cookies: For checkout and account functions (like remembering your cart)
• Analytics Cookies: To understand how customers navigate our site
• Preference Cookies: Remember your plant preferences and settings

You can manage cookies through your browser settings.

7. Children’s Privacy

Our website isn’t designed for children under 13. We don’t knowingly collect their data, just as we wouldn’t send cacti to someone who ordered hydrangeas.

8. Changes to This Policy

We may update this policy as our business grows. Significant changes will be communicated like important plant care instructions—clearly and promptly.